Technical Writing Experience

Extensive experience in the introduction, dissemination and adoption of information on a wide range of topics to diverse audiences and group sizes, translating concepts and ideas into words that the intended audience will understand. Below are some examples of the work I've accomplished in this area.

Articles

Boletín Especial

Monthly corporate news brief teaching staff about the Hispanic markets served by the company to successfully cater to the market. View first issue. (PDF 76KB)

Job Aids

Marketing Script

Flowchart showing questions to ask customers and responses or actions to take based on answers. View script. (PDF 72KB)

Reference Documents

Business Registry User Manual

User manual for Iraqi government employees providing information on the functions, features and use of the new Iraq Central Business Registry System. View manual. (MS Word 5.34MB)

Procedural Documents

Intranet Development Action Plan

Draft version of document detailing tasks to be carried out to deploy the proposed intranet. View draft plan. (MS Excel 34KB)

Training Materials

Succession Planning through Leadership Mentoring Workshop

Program to identify leaders and develop them to replace senior management as needs arise, it includes Powerpoint presentation, facilitator's guide,supporting training materials, and participant's manual. View facilitator's guide. (MS Word 236KB)

Booklets

Effective Training Presentations

Handbook on the essentials for putting together a training workshop. View handbook. (PDF 804KB)

Reports

Marketing Campaign Results

Draft report on advertising results from proposed television campaign. View draft report. (MS Word 3.37MB)

Presentations

Multitasking and Time Management Presentation

Quick training presentation to assist staff in making the most of their time. View presentation. (MS PowerPoint 341KB)

Research Materials

Intranet User Survey

Electronic questionnaire to obtain feedback on information users would use in an intranet. View questionnaire - Note: to actually run the form, you'll need to publish it to your Outlook Forms Library. (MS Outlook 254KB)

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